Shipping policy

At Keza Body Care, we are committed to providing you with high-quality products and a smooth shopping experience. Please review our shipping policy below before placing your order.

Processing Time

• Orders are processed within 3-5 business days (excluding weekends and holidays).

• During peak seasons or promotions, processing times may be extended.

Shipping Rates & Delivery Estimates

• Shipping rates are calculated at checkout based on the shipping method and destination.

• Estimated delivery times:

• Standard Shipping: 5-7 business days

• Expedited Shipping: 2-3 business days

• Overnight Shipping: 1 business day (available in select areas)

• Please note that delivery times are estimates and may be affected by factors beyond our control, such as carrier delays or weather conditions.

Shipping Confirmation & Tracking

• Once your order has shipped, you will receive a confirmation email with tracking information.

• Please allow up to 24 hours for tracking details to update.

Lost, Stolen, or Delayed Packages

• Keza Body Care is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier.

• If your package is lost or stolen, please file a claim with the shipping carrier.

International Shipping

• We currently do not offer international shipping.

Address Accuracy

• Please ensure your shipping address is correct at checkout. Keza Body Care is not responsible for orders shipped to incorrect addresses provided by the customer.

If you have any questions or concerns about your order, please contact us at kezabodycare@gmail.com.

Thank you for shopping with Keza Body Care!